We are looking for a Warehouse Customer Service Representative to join our client’s team at their warehouse facility in Mississauga, ON.
Previous Customer Service work experience within the Transportation/Warehouse/Logistics industry is required.
Pay: $23.85/hour
Shift: Day shifts, 8:30am-5:00pm Monday-Friday
Responsibilities:
– Managing customer inquiries
– Booking appointments
– Managing customer profiles
– Processing orders – manual entry and EDI management
– Arranging carriers for customer pick-ups
– Building truck loads for shipping – consolidating/managing freight
– Problem solving to achieve customer satisfaction
– Investigating complaints and providing solutions
– Producing/managing documentation and reports
– Arranging/tracking courier shipments
– Inventory validation, inbound reception, and customer communication
– OS&D investigation/resolutions/follow-up
– Other duties as required
Qualifications:
– Previous experience in a Customer Service role within the Transportation/Warehouse/Logistics industry
– Strong computer skills (specifically MS office, Excel and Outlook)
– Superior communication skills (written and verbal)
– Excellent administrative and data entry skills
– High attention to detail
– Excellent organization and planning skills
– Able to work in a fast-paced environment
– Knowledge of operational systems such as WMS asset
– Knowledge of AIB or other food grade compliances
Apply today for a great Customer Service opportunity!
This position is for a new position with our client. By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application.