We are looking for a Warehouse Customer Service Representative to join our client’s team at their Transportation facility in Mississauga, ON.
Previous Customer Service work experience within the Transportation/Warehouse/Logistics industry is required.
Pay: $23.85/hour
Shift: Day shifts, 8:30am-5:00pm Monday-Friday
Responsibilities:
– Managing customer inquiries
– Booking appointments
– Managing customer profiles
– Processing orders – manual entry and EDI management
– Arranging carriers for customer pick-ups
– Building truck loads for shipping – consolidating/managing freight
– Problem solving to achieve customer satisfaction
– Investigating complaints and providing solutions
– Producing/managing documentation and reports
– Arranging/tracking courier shipments
– Inventory validation, inbound reception, and customer communication
– OS&D investigation/resolutions/follow-up
– Other duties as required
Qualifications:
– Previous experience in a Customer Service role within the Transportation/Warehouse/Logistics industry
– Strong computer skills (specifically MS office, Excel and Outlook)
– Superior communication skills (written and verbal)
– Excellent administrative and data entry skills
– High attention to detail
– Excellent organization and planning skills
– Able to work in a fast-paced environment
– Knowledge of operational systems such as WMS asset
– Knowledge of AIB or other food grade compliances
Apply today for a great Customer Service opportunity!
This position is for an existing position with our client. By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application.
#ADM